The agreement between you and moss

moss is a workspace application for tracking the tools, people, processes, work maps, and finance records of a business. It is operated from Oslo and reached through mossfold.com.

Three account types are offered: private (one person), corporation (one company), and group (a holding company with subsidiaries). moss is currently in early access, which means the feature set is changing as the product evolves and new capabilities are added or adjusted without prior notice.

You must be at least 16 years old and legally able to enter a binding contract under the law of your country of residence. If you are signing up on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these terms, and the word "you" in this document means both you personally and that entity.

One person, one account. You log in passwordlessly: we send a one-time numeric code to the email address on the account, and you type it back. There is no password to set, forget, or rotate.

You are responsible for keeping access to that email secure, since anyone who can read incoming mail at that address can also log in as you. If you suspect someone else has logged in as you, or that your email has been compromised, write to accounts@mossfold.com and we will lock the account while we investigate.

You keep all intellectual property rights to the records, files, and work maps you create in moss. We do not claim ownership of your content.

To run the service for you, you grant us a limited, worldwide, royalty-free licence to host, copy, transmit, and display that content. The licence exists only for the purpose of operating moss on your behalf and ends when you delete the content or close the account. We do not use your content to train machine learning models, ours or anyone else's.

You will not use moss to:

• upload, store, or transmit content that is unlawful where you or its subjects are;
• send unsolicited messages, marketing, or other communications to people outside your workspace;
• attempt to break, probe, penetrate, or reverse-engineer the service or any part of it;
• scrape, crawl, or pull data in volumes that disturb other users or our infrastructure;
• resell access to moss, or wrap it in a paid product of your own without our written agreement;
• impersonate any person, company, or public body;
• use moss to discriminate against people in ways protected by Norwegian or EEA law.

We may suspend an account that does any of these while we investigate, and we will give you a written explanation of the reason as soon as we reasonably can.

moss is provided on an "as is" basis while in early access. We aim for high availability, but we do not promise specific uptime numbers, response times, or guaranteed recovery windows. We may take the service down briefly for maintenance, security fixes, or planned upgrades; where we have a choice, we try to schedule that work outside European business hours.

moss is currently free to use. We have not yet set pricing for paid plans, and no account is being charged today.

When we introduce paid plans, we will give you at least 30 days' written notice before any account is charged. You can close the account before that date at no cost. Paid plans, when they exist, will be billed in advance in EUR or NOK, with VAT added where it applies. Refunds for prepaid annual plans are pro-rated against the months not yet used.

You can close your account at any time from the account screen. Closure stops billing immediately, ends your access at the end of the current billing period (or immediately, if you are on the free plan), and triggers deletion of your workspace data 30 days after closure. During those 30 days you can ask us to restore the account by writing to accounts@mossfold.com. After 30 days the data is gone and we cannot get it back.

We may suspend or terminate an account that breaks these terms, that we are legally required to suspend or terminate, or that has been inactive (no logins, no writes) for more than 24 consecutive months. For inactivity we will give 30 days' notice to the account email before closure. For breach, suspension may be immediate and notice may follow after the fact, in which case we will explain the reason and what, if anything, you can do to restore access.

Features marked early access, beta, preview, or experimental may change, break, or be withdrawn without notice. They are provided without warranty of any kind, even where other parts of the service carry a warranty by law. If a beta feature breaks and you lose the work you did inside it, that is a risk of using a beta feature.

moss is provided without warranty of any kind, express or implied, except as required by law that you cannot waive. We do not warrant that the service will be uninterrupted, error-free, or fit for any particular business purpose.

To the maximum extent permitted by law, our total liability under these terms in any 12-month period is capped at the greater of (a) the amounts you paid us in the 12 months before the event giving rise to the claim and (b) EUR 100. We are not liable for indirect, consequential, or special damages, lost profits, lost data (except where caused by our gross negligence), or business interruption.

Nothing in this clause limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

You will defend us against, and pay the cost of, any third-party claim alleging that your content or your use of moss has infringed that third party's rights or broken the law. This is subject to us notifying you of the claim within a reasonable time, giving you control of the defence (with our counsel of choice available at our cost), and cooperating with your defence at your expense.

If you are a consumer in Norway or another EEA country (using moss for purposes outside any trade, business, craft, or profession), your statutory consumer rights apply alongside these terms and override anything inconsistent with them. The right of withdrawal from a distance contract within 14 days applies until you start using moss; once you actively begin using a digital service with your consent, the withdrawal right lapses for that service, in line with EU consumer law.

We may update these terms as the product changes or the law requires. Material changes are notified in-product and by email to the account at least 30 days before they take effect. Continuing to use moss after the effective date means you accept the change. If you do not accept the change, close the account before the date and the old terms apply to your final period of use.

Norwegian law governs these terms and any dispute arising from them or from your use of moss. Disputes go first to good-faith negotiation between you and us; if that fails, they are settled by the courts of Oslo, Norway. If you are a consumer, you may also bring claims in the courts of the country where you live, and your mandatory consumer-protection rights in that country are not affected.

These terms, together with the Privacy Policy and any plan-specific terms you accept when subscribing, form the entire agreement between you and us about moss. They replace any previous understanding on the same subject.

If a court finds a clause unenforceable, the rest of the document still applies. Forbearance on our part (not enforcing a right once) is not a waiver of the right. You cannot assign these terms without our written consent; we may assign them as part of a corporate reorganisation or a sale of the business, on notice to you. Notices from us go to the email on your account; notices from you go to legal@mossfold.com.

Legal notices, including breach claims and formal correspondence about these terms: legal@mossfold.com.

Account questions, security concerns, and restore requests: accounts@mossfold.com.

Postal address: Overporten AS, Kongens gate 6, 0153 Oslo, Norway.